ARLA Courses

Residential Letting and Property Management

• INTRODUCTION: Introduction to Residential Lettings
• INTRODUCTION: Selling Skills for Letting Negotiators
• INTERMEDIATE: Legal Aspects of Letting and Management - A
• INTERMEDIATE: Legal Aspects of Letting and Management - B
• INTERMEDIATE: Residential Property Letting Practice
• INTERMEDIATE: Residential Property Management Practice
• HIGHER: Advanced Legal Aspects of Letting
• HIGHER: Advanced Property Management
• HIGHER:Damages, Deposits and Arbitration
• HIGHER: Repossessions and Court Procedures
• HIGHER: Tenancy Agreements and Terms of Business
• HIGHER: Residential Letting Client Accounting and Handling Tax for Non-Resident Landlords

Block Management

• Successful Block Management- Part 1
• Successful Block Management- Part 2
• The Management Contract
• Consultation Procedure for Block of Flats
• Setting Service Charges and Dealing with Disputes
• Accounting Regulations for Leaseholders
• Leasehold Valuation Tribunals
• Right to Manage
• Practical Problem Solving Workshop

Essential Business Skills

• Excellence Through People- A Seminar For Senior Managers
• Effective Time Management
• Making Your Advertising Work
• Marketing for Maximum Profit NEW!
• Developing your Management Potential
• Dealing with Difficult People
• Powerful Telephone Skills
• Essential Customer Service

Inventory courses

• Introduction to Professional Inventory Provision
• Professional Inventory Providers Accreditation Course